Service Cloud
Assistenza clienti per la social enterprise
La Service Cloud è una soluzione interamente basata sul cloud per la social enterprise. Include tutte le funzionalità necessarie per offrire servizi di assistenza clienti eccellenti, sui canali sociali o tradizionali.
Remedyforce
Run your IT help desk in the cloud
Provide faster IT help desk support at a much lower cost. BMC IT Service Desk on Remedyforce helps you streamline IT assistance and deliver it through a proven cloud-based platform.
- Cut wait times from 5 minutes to 45 seconds
- Improve first-call resolution by up to 90%
- Boost agent productivity out of the box
